1. Acceptance and scope
These terms apply when you use this website or engage Naveroa Solutions Limited (“Naveroa”, “we”, “us” or “our”) for web design and development, software systems, applications, creative media or related services. A signed proposal, quote, statement of work or service agreement may contain additional terms. If there is a conflict, the signed project document takes priority for that project.
2. Quotes, estimates and scope
Website prices are indicative estimates unless expressly stated otherwise. Final pricing, deliverables, milestones and timelines are confirmed after consultation. A quote remains valid for the period shown on it. Work outside the agreed scope, including additional revisions, features or content, may require a revised quote or written variation.
3. Client responsibilities
You agree to provide timely, accurate instructions, content, access, approvals and feedback needed for the project. You confirm that you have the right to supply all text, images, trademarks, data and other materials. Delays in receiving required material or approval may change the delivery date and may create additional cost.
4. Fees and payment
Payment amounts, deposits, instalments and due dates are set out in the applicable quote or agreement. Unless agreed otherwise, invoices are payable by the due date shown. We may pause work or withhold delivery while an invoice is overdue. Third-party costs, subscriptions, licences, hosting, domains and transaction fees are charged separately unless expressly included.
5. Changes, revisions and acceptance
Included revision rounds are stated in the selected package or proposal. A revision adjusts agreed work and does not add a new feature or substantially change the approved direction. You must review deliverables and raise material issues within the acceptance period stated in the project document, or within 10 business days if none is stated.
6. Intellectual property
You retain ownership of material you provide. Until full payment is received, all work created by us remains our property. After full payment, you receive the rights expressly granted in the project agreement. We retain ownership of pre-existing tools, reusable code, methods, know-how and third-party components. Unless confidentiality or a written agreement prevents it, we may identify you as a client and display completed work in our portfolio.
7. Third-party services
Projects may depend on third-party platforms, software, APIs, hosting, domains or licences. Their separate terms, availability and charges apply. We are not responsible for outages, policy changes, discontinuation or other actions outside our reasonable control, but we will communicate known material dependencies.
8. Confidentiality and privacy
Each party must take reasonable care of confidential information received for a project and use it only for the agreed work, except where disclosure is authorised or legally required. Our handling of personal information is described in our Privacy Policy.
9. Warranties and liability
We will perform services with reasonable care and skill. To the maximum extent permitted by law, we do not guarantee uninterrupted operation, specific search rankings, sales, revenue or business outcomes. Neither party is liable for indirect, special or consequential loss. Our total liability relating to a project is limited to the amount paid to us for the affected services, except where liability cannot legally be limited.
10. Suspension and termination
Either party may terminate a project as provided in the relevant agreement. We may suspend or terminate services for material breach, non-payment, unlawful use or conduct that creates a security or legal risk. You must pay for completed work, committed third-party costs and reasonable work required to close the project up to termination.
11. Website use
You may use this website for lawful informational and business-enquiry purposes. You must not interfere with its operation, attempt unauthorised access, introduce malicious code, scrape it abusively or copy protected content without permission.
12. New Zealand law
These terms are governed by New Zealand law and disputes are subject to the courts of New Zealand. Nothing in these terms excludes rights that cannot be excluded under applicable law, including the Consumer Guarantees Act 1993 where it applies.
13. Changes to these terms
We may update these website terms when our services or legal obligations change. The current version and update date will remain available here. Changes to an existing signed project require agreement in accordance with that project’s documents.
Questions about these terms?
Contact Naveroa Solutions Limited before engaging our services.
admin@naveroasolutions.com